Kindred Sound Studio: Podcast Episode Rehab Suite – Terms of Service

By booking any service within the Podcast Episode Rehab Suite (Audio Triage, The Audio ER, or The Cut Clinic), you agree to the following terms:

Audio Triage – $50

  • Audio Triage is a diagnostic service designed to assess one podcast episode.

  • The fee is non-refundable, but will be credited in full toward either The Audio ER or The Cut Clinic if you move forward with one of those services within 7 days of receiving your triage summary.

  • Your booking includes:

    • A professional review of your episode’s audio (up to 60 minutes of raw audio)

    • A short written report or Loom video with insights on what’s wrong, what can be done about it for this episode (if anything), and how to prevent it in the future

    • Recommendations for next steps

  • Turnaround is within 24 hours of payment and receiving the audio to work with.

  • Triage does not include any editing or audio repair work.

The Audio ER – $125

  • If you choose to move forward, The Audio ER includes:

    • Polishing and cleanup of one episode’s audio (up to 60 minutes)

    • Sound leveling, background noise reduction, echo and plosive reduction, basic polish

  • The final product will be delivered as a single WAV or MP3 file, ready for you or your team to finish editing and uploading.

  • Turnaround is 24 hours from confirmation and payment.

  • The Audio ER does not include any editing work.

The Cut Clinic – $200 (7-day turnaround) / $300 (72-hour turnaround)

  • Includes everything from The Audio ER plus professional editing, including heavy edits if needed, for one episode (up to 60 minutes of raw audio)

  • You’ll receive a finalized episode that’s been cleaned up for clarity, pacing, and professionalism and ready for you or your team to add the intro and outro and upload!

  • Rush turnaround is subject to availability. Rush fee is non-negotiable.

Additional Terms:

  • All payments are final and non-refundable once services begin.

  • Any files submitted must be your own original content. By submitting them, you confirm that you own or have the rights to use all included material (audio, music, etc.).

  • You are responsible for delivering audio files with proper permissions and access (e.g. working links, download enabled).

  • Final files will be delivered via Google Drive.

  • If you book The Audio ER or The Cut Clinic without completing Audio Triage first, I will review the file before starting work and will notify you (within 24 hours) if the issue is unfixable. In that event, you’ll receive a credit toward future services (less the $50 for the Audio Triage). Refunds will not be issued.

  • Revisions are not included unless otherwise specified. If you need additional edits, a quote will be provided.

Contact

If you have any questions before or after booking, you can reach out to Kim at hello@kindredsound.com.

Thank you for trusting me with your voice—I can’t wait to help you make it shine!